Shipping and Deliveries:
We ship to addresses within the United States. Shipping costs will be calculated during the checkout process and added to the order total. We strive to process and ship orders in the shortest time possible. However, we cannot guarantee exact delivery times as they may be subject to delays caused by external factors or events beyond our control. The risk of loss or damage to the products passes to the buyer from the time of delivery.
Returns and Refunds:
We accept returns within 30 days from the date of delivery, as long as the products are in their original and unused condition. Return shipping costs will be the responsibility of the buyer, unless an error was made on our part in shipping or the product is defective. Once we receive the return and verify that it meets our policies, we will issue a refund to the original payment method within a reasonable time frame.
Track the shipping
To track the shipping status of your order, follow these steps:
- Confirmation Email: Look for an order confirmation email, which often contains tracking information and a link to track your package.
- Online Account: If you created an account during checkout, please log in to your account on the website. Look for the “Order History” section, locate your order and click the tracking link.
- Tracking number: If you received a tracking number, enter it on the seller’s website or a delivery service (such as FedEx, UPS, or USPS) to get real-time updates on the package’s location and estimated delivery date.
- Customer Service: If you are having trouble finding your tracking details, please contact customer service who can provide you with the latest information and help you with any issues.
Remember that tracking updates may not be instantaneous, so please allow a little time between updates. Regularly checking the tracking status helps you stay informed about the whereabouts of your order and ensures it is prepared for its arrival.