FAQ's

To find your ring size, you can measure the circumference of your finger using a piece of string or a printable ring sizer. Another option is to visit a local jeweler who can measure your finger accurately. Keep in mind that fingers on your dominant hand might be slightly larger. If you’re between sizes, it’s often recommended to choose the larger size for comfort. Also, consider the width of the ring – wider bands may require a slightly larger size. If you’re buying a surprise gift, you can borrow one of the recipient’s rings and measure the inside diameter to determine the size. Remember that factors like temperature and time of day can affect finger size, so measure at different times to get a consistent result. Always refer to the specific sizing guidelines provided by the jeweler you’re purchasing from.

Gold jewelry with diamond and abalone pearls combines exquisite materials to create stunning pieces. The use of noble materials elevates the elegance and value of these accessories.

Gold, with its radiant allure, symbolizes luxury and timelessness. Often available in various shades like yellow, white, and rose, it serves as a foundation for intricate designs. Its malleability allows artisans to craft intricate details that enhance the beauty of the piece.

Diamonds, renowned as the hardest natural substance, add brilliance and sophistication. Their exquisite sparkle is a testament to their rarity and enduring beauty. Set in gold, diamonds create captivating contrasts that draw attention and reflect light with dazzling allure.

Abalone pearls, prized for their iridescent and vibrant hues, lend a unique touch to the jewelry. Sourced from the sea, these pearls exhibit captivating colors that shift as light dances across them. Their organic elegance complements the refined nature of gold and diamonds, resulting in pieces that capture the essence of nature’s beauty.

Together, the noble trio of gold, diamond, and abalone pearls harmonize to form jewelry that embodies opulence, longevity, and the mesmerizing wonders of both the earth and the ocean.

Gold is often considered hypoallergenic due to its inert nature and minimal reactivity with the skin. Unlike other metals that can cause allergic reactions, gold rarely triggers allergic responses. This is primarily because gold is a noble metal, meaning it doesn’t easily corrode or react with environmental elements, moisture, or body chemistry. Allergic reactions to jewelry often result from contact with metals like nickel, which is a common allergen. When nickel or other reactive metals are used in jewelry, they can cause skin irritation and allergic dermatitis in sensitive individuals.

Gold’s hypoallergenic properties make it suitable for individuals with sensitive skin or metal allergies. Jewelry made from pure gold (24 karat) or higher karat gold (18 karat and above) is less likely to cause allergic reactions. However, it’s important to note that some gold alloys, which combine gold with other metals for durability and color variation, might still contain trace amounts of allergenic metals like nickel. To ensure hypoallergenic jewelry, individuals with sensitivities should opt for high karat gold pieces or inquire about the specific composition of the gold alloy used in the jewelry.

If you need a customized piece of jewelry, please write to sales@atacama.com.

Our products come elegantly and tastefully wrapped. Your gift will look beautiful.

The photographs faithfully represent the real jewelry. In some cases, props are used to complement the setting; however, the jewelry remains in its original form.

E-commerce platforms offer a variety of convenient payment methods to facilitate seamless transactions for online shoppers.

These methods cater to different preferences and security considerations:

  • Credit/Debit Cards: Widely used, this method allows customers to enter card details for secure payments. Accepted globally, it offers convenience but requires careful data protection.
  • Digital Wallets: Services like PayPal, Apple Pay, and Google Pay store payment information securely, enabling quick transactions without sharing card details with individual sellers.

Customer support in e-commerce is essential for providing assistance, resolving issues, and ensuring a positive shopping experience. It encompasses various channels and services that cater to customer inquiries and concerns:

  • Email Support: Customers can send detailed inquiries or issues via email, and support teams respond with solutions and assistance.
  • Social Media Support: We engage with customers on social media platforms, addressing comments, messages, and concerns in a public or private manner.
  • Order Tracking: At AP we are going to provide you with the necessary information on monitoring the dispatch of each product.
  • Technical support: for problems related to the website, payments, account access, shipping, or related to the product you received, contact us to understand, help or resolve the problem.

We are a company with the goal of creating a community of Atacama Pearls lovers and we are always available for you.

International shipping is available, however we must coordinate the possibility since it will depend on the destination country to which the shipment is required.